PrivatBank reminds that cards forgotten or withdrawn from ATMs are not returned to their owners, even if they belong to another bank.
Representatives of the bank shared this information on the Minfin portal. These rules also apply to cards left in terminals.
PrivatBank emphasizes that in case of a lost card, one must contact the issuing bank for recovery. The same applies to cards that were withdrawn or left in ATMs or terminals.
"Withdrawn or left cards in ATMs or terminals are not returned. To recover your card, you need to reach out to the bank that issued it," the message from PrivatBank states.
Additionally, PrivatBank customers can continue using cards that are nearing expiration. There are several options available: one can reissue the card at any bank branch or request a reissue with delivery within Ukraine or abroad.
There is also the option to issue an instant Digital card through the "Privat24" system. To do this, you need to:
- Go to the "All Cards" section;
- Click "Add";
- Select "Digital Card".
This card allows for payments via smartphone in stores, online shopping, and even cash withdrawals from PrivatBank ATMs.